Some air freshener spilled on this customer’s 2013 Cadillac SRX, and when they went to clean it up, the topcoat came with it, leaving this ugly splotch. They were able to repair the damage area with matching Shale dye, saving them hundreds of dollars. An upholsterer was quoting several hundred dollars to replace the panel, and the dealership was quoting over $600 to replace the whole seat cover! If you’re looking for dye for your Cadillac, or for other major makes and models, navigate here: https://www.seatdoctors.com/diy-leather-dye/